Frequently Asked Questions
1. How much are tickets?
Tickets for Harry Potter: A History of Magic cost £16 for adults and between £5 and £11 for concessions. Family tickets are available with 20% off the total ticket price. A family can be at least one adult and
at least one child, with a maximum of six tickets in total.
2. Will I be charged a booking fee?
There are no booking fees.
3. Will you offer family tickets and concessions?
Yes, we will offer family tickets and concession tickets as we do for all of our ticketed exhibitions.
4. What are the opening hours for the exhibition?
We have extended our opening hours for this exhibition.
Opening hours
Monday 10.00 – 18.00 last admission 16.30
Tuesday 16.00 – 20.00 last admission 18.30
Wednesday 13.00 – 18.00 last admission 16.30
Thursday 10.00 – 18.00 last admission 16.30
Friday 10.00 – 18.00 last admission 16.30
Saturday 10.00 – 17.00 last admission 15.30
Sunday 11.00 – 17.00 last admission 15.30
(Bank holidays) 11.00 – 17.00 last admission 15.30
The British Library will be closed 24 – 27 December (inclusive) and 1 January. Full details of the Library’s seasonal closures can be found here。
Keep up to date on our Harry Potter exhibition opening hours by signing up to our mailing list at here.
5. Is the exhibition suitable for children?
Yes, the exhibition has been designed for a family audience. Children under the age of 12 must be accompanied by an adult.
6. Do I need to buy tickets for children under four years old?
Children aged four and under go free, however you will still need to book a ticket for them online in advance of your visit.
7. How do I buy tickets? Will I be able to buy tickets by phone or in person from the British Library Box Of ce?
Due to high demand, tickets should be bought online ahead of your visit to the British Library. Buy tickets here.
If a day is showing as ‘sold out’ online, there are no further tickets available for that day. If a day is not sold out, you can call 01937 546546 from 09.30 that day to nd out how many tickets are available and book over the phone for that day. If tickets are available they can also be purchased at the British Library Box Of ce, however tickets will be very limited and we highly recommend calling ahead of visiting the Library.
Please note that this service is only available for on-the-day bookings.
8. Is there a limit to how many tickets I can buy at once?
You will be able to buy a maximum of six tickets.
Members
1. I am a British Library Member – do I still need to book?
Due to popular demand, British Library Members will need to book online in advance of their visit.
As a Member, you will get free entry for you and a guest. Members can attend the exhibition multiple times, subject to availability. All visits will need to be booked online.
2. I am a Joint Member – do I still need to book?
Joint Members will need to log in using the lead Member’s details (the person who purchased the Membership). Joint Members will get free entry for themselves and a guest each. All visits will need to be booked online.
3. I am a Friend of the British Library – do I still need to book?
Due to popular demand, Friends will need to book online in advance of their visit for this exhibition. As a Friend, you will get one free ticket and be able to visit multiple times, subject to availability.
All visits will need to be booked online.
4. Can British Library Members bring children in for free and if so, how many?
A Member can bring one guest, who can be a child or an adult (Joint Members will get free entry for themselves and a guest each). Children aged four and under go free, but you will need to book a ticket for each child in advance of your visit.
5. I am a British Library Member and there are no tickets available to book, how do I attend?
Unfortunately we’re not able to guarantee tickets for Members if the exhibition has already sold out. Members need to book online in advance of their visit. We will be arranging a number of private views for Members. You will receive details later in the year.
6. I am a Friend of the British Library and there are no tickets available to book, how do I attend?
Unfortunately we’re not able to guarantee tickets for Friends if the exhibition has already sold out. Friends need to book online in advance of their visit.
I have just bought a Membership to the British Library, how long do I have to wait before
7. I can book Harry Potter tickets?
If you bought your Membership online on the Harry Potter ticketing page then you will be able to select your free tickets at the same time and check out in one transaction. If you bought Membership direct from the British Library either online, over the phone or in person then you should wait 24 hours before attempting to log in and claim your free tickets.
8. I bought Membership on the Harry Potter ticketing page, how long will it take for my Membership pack and card(s) to arrive?
Membership packs and card(s) will be posted the next day. If you still haven’t receive your Membership pack after 7 days please contact British Library Customer Services on 01937 546060.
Lines are open Monday – Friday, 09.00 – 17.00.
9. As a Member what should I bring with me to Harry Potter?
You must bring both your print at home ticket (either in paper or electronic format) and your Membership card.
What should I do if I have a query about Membership?
You should contact British Library Customer Services on members@bl.uk or 01937 546060. Lines are open Monday – Friday 09.00 – 17.00.
10. I became a Member after my visit to Harry Potter: A History of Magic, can I get a refund on my exhibition ticket?
You can get a refund on your Harry Potter: A History of Magic ticket if you become a British Library Member on the day of your visit only. Please visit the Information Desk to do this.